Systems Administrator


Cleveland, OH

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We have an immediate opening for Systems Administrator at our Corporate Headquarters located in Cleveland, OH. This position will report to the Chief Information Officer.


  • Lead help desk operations ensuring timely resolution or escalation of end user issues.
  • Install and configure software and hardware and set up accounts and workstations
  • Monitor performance and maintain systems according to requirements.
  • Manage network servers and technology tools.
  • Ensure security through access controls, backups and firewalls.
  • Upgrade systems with new releases and models.
  • Perform the daily operational support of systems to include hardware, software, security, configuration, backups and restores.
  • Maintain and troubleshoot all hardware, software, network, and firewall issues and outages.
  • Configure and support security tools such as firewalls, antivirus software, patch management systems, etc.
  • Monitor and optimize network performance.
  • Maintain and update disaster recovery plans.
  • Maintain current levels of software and patches.
  • Support business needs including adds, moves and changes when necessary.
  • Travel at least once a week to one of our production facilities


• Bachelor’s degree in Computer Science or related field (work experience will be considered).

• Experience in Microsoft Windows server environments including Active Directory, DNS, DHCP and remote desktop services.

• Must have a minimum of 5 years of system administrator experience working in an enterprise environment.

• Experience with virtualization technologies (VMWare knowledge a Plus)

• SQL Server Administration experience

• Experience or knowledge of Microsoft Server, VMware, Networking, Active Directory, and Group Policy.

• Experience with disaster recovery and contingency planning.

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